Ballard's Family Wealth Management department is responsible for producing sophisticated wills, trusts, and other estate planning documents for high-net-worth individuals with complicated financial situations.
Minter Ellison Adelaide is South Australia’s largest commercial law firm and is part of an integrated network of offices that spans Australia, Hong Kong, China, New Zealand and the UK. HotDocs plays an integral part within the firm’s IT strategy and is used across of number of initiatives to streamline the production of business-critical documents.
"HotDocs provided us with an improved policy issuance system, which eliminated past backlog and provided accurate and timely policies, thus improving customer service. The library also ensured the integrity of our policy documents was protected."
"With HotDocs, the result is better quality documents, customer satisfaction and a vast improvement in the production time frame. We’ve also seen improvements in overall issue resolution and a reduction in the potential for legal challenges."