Speed and accuracy
For government agencies that generate volumes of repetitive, rule-based documents and forms, HotDocs provides speed, accuracy, and cost savings—all critical to agencies being called upon to do more with less.
From massive federal agencies like the US Department of Justice and state agencies like the California Department of Transportation to small agencies like county district attorney offices, public service institutions see extraordinary return on investment in HotDocs.
HotDocs can handle virtually any type of rule-based document, including complex contracts, court forms, and lease agreements. Government agencies can deploy HotDocs as a standalone program or integrate it into other workflows and case management systems.
“The result is better quality documents, customer satisfaction, and a vast improvement in the production time frame. We’ve also seen improvements in overall issue resolution and a reduction in the potential for legal challenges.”
Empowering government agencies with document automation
U.S. Department of Justice
The U.S. Department of Justice started by using HotDocs in a few of its regional U.S. Attorneys offices, but in 2011, five HotDocs Developer licenses were provided to each of 94 offices throughout the country, in addition to a nationwide total of 15,000 HotDocs User licenses for staff members. The HotDocs software is used by the DOJ primarily for litigation paperwork.
Midlothian Council uses HotDocs to produce title deeds and relevant correspondence. “HotDocs saves a lot of time and repetitive typing.”– Theresa Young, Midlothian Council.
The Pension Service
The Pension Service uses HotDocs to improve the efficiency of their form filling processes. The Pension Service is part of the Department for Work and Pensions (DWP) in the U.K. It provides its customers with pensions, benefits, and retirement information – for example, State Pension and Pension Credit.